1 Job in Forest, MN
Running Aces Harness Park is Hiring a Guest service representative Near Forest, MN
Guest Service Representative
HIRING FOR A SEASONAL POSITION!
- Location : On-site, Running Aces Casino - 15201 Running Aces Blvd, Columbus, MN 55025
- Schedule : May - September / Shifts include nights, weekends and holidays.
- Perks : 401k (full & part time), Discounts and more!
Responsibilities
- Responsible for the first line interaction with guests of Running Aces Casino, Hotel & Racetrack on a daily basis.
- Responsible for providing excellent Customer Service by having a "Can Do" and friendly attitude.
- Answering all incoming phone calls with a pleasant and professional manner, answering questions or directing calls accordingly.
- Monitor all materials that are available to the public to ensure that information is current and monitor the supply for ongoing needs and inventory.
- Assist guests with concerns, questions, and inquiries.
- Get to know our top players and guests and build rapport with them daily.
- Sale of merchandise, general medications and other supplies. Check for valid identification with every tobacco purchase.
- Daily review of the merchandise presentation and inventory to ensure there are adequate items for sale to the guests.
- Take pride of ownership of the Aces Rewards Front Desk by keeping a clean and tidy work environment.
- Monitoring the Front Desk and Lobby to ensure the area is clean and kept up.
- Understanding the resources available to you as a Team Member.
- Other job duties as assigned.
Job Requirements
- Must be approachable, dependable, reliable, pleasant, positive and professional with a strong ability to work with other team members, good listening skills, patient and friendly.
- Knowledge of current events, promotions, and activities.
- Ability to handle guest issues in a friendly and "Can Do" attitude, seek the answer from other areas if you are unable to answer the specific question and / or concern, and promptly respond to the guest.
- Must be 18 years of age or older.
- Ability to operate computers including knowledge of Word, Excel, Outlook and word processing.
- Ability to work with numbers and cash handling experience.
- Ability to lift up to 25 pounds.
- Must be available for varying shifts and days, including nights and weekends.
- Knowledge of the Bravo and Micros system a plus but not a requirement.
Last updated : 2024-05-16
Job Summary
Full Time
$29k-39k (estimate)
05/16/2024
08/14/2024
The job skills required for Guest service representative include Customer Service, Guest Service, Cash Handling, Listening, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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